Privacy Policy

Effective Date: 11/27/2023

This Privacy Policy describes how Essiens Consultant L.L.C. (“Essiens Consultant,” “we,” “our,” or “us”) collects, uses, and protects information when you visit https://essiensconsultantllc.com, use our CRM platform, or engage with our communication tools and related services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

Contact Information: Name, email address, phone number, business name, and other details submitted via forms, chat widgets, or account registration.

Account Data: Login credentials, settings, and preferences.

Payment Data: Billing information if you purchase a paid plan or subscription.

Communications: Any correspondence or content sent to us or through our platform (including SMS, calls, or emails).

b. Information Collected Automatically

Usage Data: Browser type, IP address, pages visited, and time spent on our site.

Cookies and Tracking Technologies: Used to improve user experience, security, and analytics. You can disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

Provide and operate our CRM and communication tools.

Deliver SMS, voice, and email notifications you’ve requested or consented to.

Respond to support requests and customer inquiries.

Improve, personalize, and expand our Services.

Send marketing or promotional communications (with opt-out options).

Comply with legal obligations and prevent fraudulent activity.

3. SMS Messaging & Consent Disclosure

By providing your phone number through our website or affiliated pages, you consent to receive text messages and/or calls from Essiens Consultant L.L.C..
These messages may include service updates, reminders, or promotional offers.

Message frequency: Varies based on account activity.

Message & data rates may apply.

To opt out, reply STOP to any message or email [email protected].

To request assistance, reply HELP or contact us directly.

We will not share or sell your phone number to third parties for their own marketing purposes.

All SMS communication is managed in accordance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

4. Data Sharing and Disclosure

We may share information only in the following cases:

Service Providers: With trusted third parties (e.g., Twilio) who help us operate our communication tools or payment processing.

Legal Compliance: If required by law, subpoena, or government request.

Business Transfers: If Essiens Consultant merges, sells, or transfers assets, your information may be part of that transaction.

We do not sell or rent your personal information.

5. Data Retention

We retain information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

We use industry-standard safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, no online transmission or storage method is completely secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or delete your personal data.

Opt out of marketing communications.

Restrict certain processing or request data portability.

To exercise these rights, contact [email protected].

8. Children’s Privacy

Our Services are intended for users 18 years or older. We do not knowingly collect personal data from minors. If we learn that we have collected information from a minor, we will delete it promptly.

9. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new “Effective Date.” Continued use of our Services constitutes your acceptance of the revised Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Essiens Consultant L.L.C.
Email: [email protected]
Website: https://essiensconsultantllc.com
Address: 1430 South Haleyville Street, Aurora, CO 80018
Governing Law: State of Delaware